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A year ago Giacom proudly turned into one of the first previously 3 distributors for Sophos in the united kingdom. I caught up that have Robert Marchant out of Tinder Enterprise on the connection with modifying Sophos licences over to Giacom.

Tinder Agency was an it support organization promoting telecoms, They equipment, community structure and to several people. We’ve been good Giacom spouse for over 5 years.

Fantastic! Any queries we have are always answered easily, and Giacom’s training tips were massively great for our very own services people. The Account Manager Samantha Fleming pointed united states toward Giacom’s studies webinars, which can be straightforward and easy to help you breakdown.

Financially we’re also very happy with the straightforward purchase order techniques and you will month-to-month deals. Such, Sophie Rea from the financing group could have been quite beneficial in to make sure that all of our invoices usually line-up with your payment runs. Also we never had one complications with membership running, for even analogy in the event that a conclusion-affiliate transform their company title your class deal with they very it generally does not produce any commission waits – their funds party are always shag involved.

We’ve been an effective Sophos silver lover for about few years. Very first i looked at an abundance of cybersecurity options and you can Sophos are the top – our service class rate it very.

Whenever Sophos launched they’d be using distributors unlike providing they direct in order to all of us, our Sophos Membership Movie director available to function with brand new button to possess us.

Research study: Tinder Organization advises provisioning Sophos because of Giacom

Therefore we have been arranged which have some other Affect Provider (CSP) not the same as Giacom. Initially we don’t head since this CSP had decent on line reviews – nonetheless turned out to be a nightmare! In the 1st 6 months we had affairs such as for instance step 3 other nonresponsive Account Managers, rate misquotes, borrowing from the bank cards not-being honoured, licences not-being activated, and a lot more. Such as for instance, one of the prevent-profiles try wishing over per month because of their new Sophos licences, and now we have been chasing for this each and every day – it was a total almighty faff!

When we discover during the Giacom’s newsletter which they was basically together with Sophos suppliers, i got in exposure to Samantha to simply help all of us switch-over.

Samantha and you can Sophie was very beneficial in getting us build with Sophos, and the Sophos Expert class was basically fantastic that have taking united states accurate quotes and reacting our queries. The lead moments with Giacom are great, within 24 hours we could activate our very own Sophos licences – instead of the prior seller in which we are able to feel waiting days.

Also Giacom’s papers was less difficult and easier in order to procedure. The past Sophos provider had long and you may complicated buy acquisition variations, but Giacom’s versions try quick and easy so you can submit.

“Switching the Sophos agreements over to Giacom features however stored united states some time and stress! I don’t have to consider waiting around for one activities to become solved and i also never spend time chasing solutions informal like I did within my prior CSP.”

Giacom manage any technology circumstances immediately. Emma Hadley throughout the Financing group and Tracey Seymour from the Sophos Professional class already manage the term agreements, the rates and you can professionalism might have been an effective assist!

Changing all of our Sophos contracts over to Giacom enjoys definitely spared us some time worry! It’s great comprehending that within 24 hours of filling out a beneficial PO brand new Sophos cluster have a tendency to activate the order rather than thing. I don’t have to be concerned about awaiting one facts in order to feel solved and i try not to spend your time going after responses informal such as for example Used to do at my prior CSP.

Also Giacom has us up to date towards any of our very own product up-dates or change. A current example happens when Samantha helped you circulate our very own Microsoft 365 licences off to Microsoft’s The new Business Experience (NCE) and you will prepared you with the NCE rate changes.

Through Giacom we could render our end-users last-minute sign ups so you’re able to Sophos, while the there isn’t any waiting around. In addition to, he’s got a choice of possibly title otherwise monthly Sophos licences to suit its providers.

To have Sophos and Microsoft 365 seriously, the service is great for. The employees just who I’ve verbal to also have brief answers. Samantha always picks up the device plus assists myself that have things that are not element of this lady time-to-big date. I would personally one hundred% definitely highly recommend Giacom!

To talk to your class about we are able to assist your company, identical to we aided Tinder Organization, fill out this type in order to request a trip right back.

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Joined Work environment: Milton Door, 60 Chiswell Street, London, EC1Y 4AGCompany Zero. 03813447 Registered into the The united kingdomt & Wales | VAT Number: GB243658688

From inside the 2020, Giacom, DWS and you will Connection Road turned part of the exact same band of organizations, bringing together three route best choices – telecoms, affect app characteristics and you can cloud charging you.