Having scholarships and grants and government college loans, she been able to pursue an educated training you can easily
Determined of the actual reports, these brief clips tell you just how individuals was successfully paying off their student fund and you may implementing the degrees to follow its aspirations, raise lifetime, and you can support their families.
Krystal’s Story
Through our Elevate platform, Team Navient is committed to making our world a better place.
We aspire to always follow responsible and sustainable business practices, adhere to good corporate governance, empower our employees to bring their whole selves to work and give and volunteer in our community.
Federal Union
Navient try excited to do business with Men & Female Clubs from America to bring community and you may university thought information to support collateral for young people, plus those out of not as much as-resourced groups.
Environmental surroundings
We are focused on the reduction of greenhouse gas emissions in our corporate operations. We emphasize electronic communications and transactions to reduce wasted paper.
Variety & Introduction
During the Navient, our company is committed to carrying out a workplace in which employees are invited and you will acknowledged having who they are because individuals. We believe that our teams and work environment prosper when we try authentically comprehensive.
Panel Assortment
Geneva always knew she wanted to be a professional musician.
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The COVID-19 pandemic changed how and when Geneva worked causing new financial hardships. Navient was there to ensure she got the help she needed.
The individuals amounts helped the woman feel a profitable director within a keen ambulatory care cardiovascular system during the Kansas, establishing this lady towards frontlines of your COVID-19 reaction.
Valerie D.
Getting Valerie, for each and every telephone call is actually private so you’re able to her cardio and you will functions. Brand new sound and story on the other side avoid of line are what pushes Valerie to accomplish even more to own people through the now. Our company is recognized getting their as part of Cluster Navient. Valerie continues to be moved by customers’ perseverance and positive outlook.
Customer interactions have changed significantly since the COVID-19 crisis began. So many people have lost so much, but they are still able to look on the bright side of things. For instance, I’m reminded of a customer in Oregon who lost her job after it had taken a lot of work to get. It was a tough blow for her. Then, her husband was laid off too. They could no longer afford to stay in their home, so they had to move in with her grandmother. I had tears in my eyes just listening to her story. But even while I was there to help her, she taught me something that day. She said, “Although it’s been a rough transition with two small children, there is a silver lining: Grandma needed us just as much as my family needed Grandma.” Knowing that I could help this family remove some of the pressure of the student loan payments really warmed my heart.Working for Navient allows me to use my gifts and talents to better the world around me. An encouraging word spoken at the right time can change the outcome.
Patti C.
Patti helps borrowers stay on track by getting them into the repayment program that’s best for them. Patti understands personally what it’s like to be in default with her student loans, so she has a mission: help borrowers by providing a path that works. She wants to provide people with the same care and support she received from her own friend.
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My job is to help people by o?ering them opportunities to get their student loans out of default and out of collections. I listen to them and try to help them with the best program that I can. I understand the struggle that some borrowers have when their loans are in default and their tax refunds are being taken by the government. A few years ago, before I started working at Navient, my loans were in default too. My husband had abandoned me with three children and no way to support myself. If it weren’t for a friend who worked here who assisted me with getting my loans back into good standing, I might still be struggling with my loans.A lot of people hear “debt” or “collections” and automatically think our job is just to take people’s money and not help them. But federal student loans have so many options, including options where you pay just a small percentage of your income. I’m proud to be working for Navient, helping people with their student loans.